North Star service
Roofing
Share what you can see from the ground and what you already know. North Star reviews replacements, partial replacements, and repair concerns without asking you to climb onto the roof.
What we can review
- Asphalt, metal, and flat-roof project review
- Missing or damaged shingles
- Leaks, flashing concerns, and storm damage
- Planning around chimneys and skylights
Common project types
Full replacement · Partial replacement · Roof repair · Not sure yet
Details worth noticing
- Water marks or active dripping indoors
- Missing, lifted, or visibly damaged material
- Sagging or uneven-looking areas
- Damage that appeared after a storm
Photos that help
Only take photos from a safe location. Never climb, enter a hazardous area, or disturb materials for the review.
A wide ground-level view of the roof
Visible damage from a safe location
Interior water staining, if present
Questions clients ask
Before you begin
Do I need to know my roof size or pitch?
No. Approximate details help when you know them, but North Star can confirm measurements during follow-up.
Should I climb onto the roof for photos?
No. Use ground-level views or existing photos only. Never put yourself at risk for the questionnaire.
Can a roof repair be quoted from photos alone?
Photos help us prepare, but leaks and structural concerns often need an in-person look before a firm quote.
Do you offer roof inspections by themselves?
Roof-inspection-only service is not part of North Star's published V1 services.